3 articles on Member Engagement
The biggest misconception in association communications is believing members don't read newsletters anymore. They do — they just don't read ones that fail to answer one question: why does this matter to me?
You worked hard to get them in the door. Now what? Most associations lose new members in the first 90 days — not because the value isn't there, but because they never showed it. Here's how to fix that.
Most renewal emails read like invoices. The associations with the highest renewal rates send something completely different. Here's the framework — and the psychology — behind renewal communications that convert.